STEP 1: Please visit My Account to login to your Techlogical account.
If you can’t remember your password, click on the ‘Lost your password’ link as shown below. Enter your email associated to your account and a reset link will be sent to your email.
STEP 2: There are two scenarios that require you to update your credit card.
A recent renewal payment failed and you need to update your credit card. In this case, once you have logged into the system, click on ‘Orders’ located on the left sidebar. A list of orders appears. Click on the Pay link next to the order that failed. The order details appear. Scroll to the bottom and enter your new credit card info. Make sure you agree to the Terms & Conditions and then click PLACE ORDER as shown below. You are done. Click ‘Log out’ on the left side toolbar.
You are up-to-date with no failed payments and you just want to change your credit card. In this case, once you have logged into the system, click on ‘Subscriptions’ located on the left sidebar. Click on the ‘Change Payment‘ link located in the middle of the screen. Complete the credit card fields. You are done. Click ‘Log out’ on the left side toolbar.
If you have any questions or require assistance, please don’t hesitate to contact us – we’d be happy to assist.